Description:
Position Summary:
FRDA is seeking a Technical Writer to create clear, accurate, and maintainable documentation for cyber security and incident response systems, workflows, and processes. This role ensures that complex technical implementations are well-documented to support operations, compliance, and knowledge sharing.
This role is onsite in Nashville, TN.
Primary Duties and Responsibilities
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Develop and maintain documentation for security workflows, systems, and processes.
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Create runbooks, playbooks, and standard operating procedures (SOPs) for operational teams.
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Document system architectures, integrations, and data flows in a clear and structured manner.
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Translate technical concepts into accessible content for both technical and non-technical audiences.
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Produce diagrams and visual documentation to support written materials.
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Collaborate with engineers and stakeholders to gather and validate information.
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Maintain documentation repositories and ensure version control and consistency.
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Support audit and compliance efforts by ensuring documentation completeness and accuracy.
Requirements:
Minimum Qualifications:
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A minimum of three (3) years of experience in technical writing within engineering, IT, or security environments.
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Strong ability to understand and explain technical systems and workflows.
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Experience with documentation tools such as Markdown, Confluence, Notion, or Git-based systems.
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Ability to create diagrams using tools such as Lucidchart or Draw.io.
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Excellent written and verbal communication skills.
Preferred Qualifications
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Background in cybersecurity, IT operations, or software engineering.
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Familiarity with compliance frameworks (e.g., SOC 2, ISO 27001, NIST).
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Experience documenting APIs, integrations, or automation workflows.
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Basic understanding of scripting or programming concepts.
