Summary of Position:
As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience. You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well. We are a high volume venue and are seeking spirited servers that are focused on providing excellent service delivered with a personalized style
Core Values:
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Find a Way -Take ownership in tasks and react with sense of urgency to get to a solution
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Positive Attitude - Toward your team and your guests
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Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
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Respect and Care - Give respect and care to your team members and your restaurant
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Hospitality Excellence- Our priority is offering an exceptional experience to our guests every time
Essential Functions:
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Working knowledge of all food and beverages
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Answer and assist guests with any questions about menus
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Follows all PH processes for exceptional customer service
- Ensures orders are repeated and then entered correctly in POS
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Make sure to follow all side work procedures and set forth
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Ensure good table maintenance
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Follow all side work checklists as designated by company
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Process all payments promptly and accurately
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Adheres to all company safety and sanitation policies and procedures
Duties and Responsibilities:
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Accept direction and constructive criticism from management.
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Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
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Maintain a positive, pleasant attitude every shift.
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Must be able to stand or walk for the majority of a shift.
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Must be able to work at approximately 36 table/bar and reach 36.
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Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
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Must be able to reach (6 to overhead), bend, stoop, wipe.
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Must be willing to perform other duties assigned as needed.
Desired Qualifications:
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Must be at least 21 years of age.
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Must be able to communicate and understand the predominant language(s) of the restaurants trading area.
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High School Diploma or GED
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Previous server experience in a high volume location preferred
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Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way.
General Rules:
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Get along with others and be a team player.
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Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
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Refrain from smoking for the duration of the shift.
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Arrive to work on time and in ready to work condition.
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Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
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May not work under the influence of alcohol or any illegal drugs.
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May not resort to any type of violence, discriminatory or harassing behavior.
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Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.
- This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks that are shared among certain front-of-the-house team members. This position may also receive tips from customers. Additional details will be provided during the interview process.
