At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The Director of Service Fulfillment leads and oversees the efforts of field service technicians to ensure effective repair services. This position is responsible for the team’s productivity to meet company’s goals including targets for customer satisfaction and timely resolution of repairs and issues.
Pay Range: $65,000 to $100,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
Work cross functionally with all other Numotion departments, coordinate service technicians, including optimization of scheduling and routing to assure quality and timely provision of service and repair.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
PREFERRED QUALIFICATIONS AND COMPETENCIES:
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to bend, twist, stoop, reach, and lift equipment weighing up to 40 pounds.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
