Job Type: Full-time
About the Role
Huel Technology is seeking an experienced Cisco Unified Communications Manager (CUCM) Engineer to support a long-term government contract at Charleston Air Force Base, SC. This is a full-time, on-site position supporting mission-critical voice and unified communications infrastructure.
Responsibilities
- Administer, maintain, and troubleshoot Cisco CUCM environments
- Support voice/UC infrastructure including gateways, voicemail (Unity), and call routing
- Perform system upgrades, patching, and configuration changes
- Troubleshoot call quality, connectivity, and integration issues
- Document system configurations and maintain compliance with government IT standards
- Coordinate with government stakeholders and internal teams on ongoing support needs
Requirements
- Proven hands-on experience administering Cisco CUCM in an enterprise environment
- Familiarity with Cisco Unity, Cisco voice gateways, and related UC infrastructure
- Ability to work on-site at Charleston AFB, SC
- Must be able to obtain/maintain a government security clearance or favorable background investigation (U.S. Citizenship required)
- Strong troubleshooting and documentation skills
- Relevant certifications (CCNA/CCNP Collaboration) a plus
About Huel Technology
Huel Technology provides IT and telecommunications support services, partnering with government and commercial clients on long-term technical support engagements.
Pay: $95,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- This position is 100% on-site at Charleston AFB, SC with no remote or hybrid work option. Are you able and willing to work on-site full-time at this location?
- How many years of hands-on experience do you have specifically administering Cisco Unified Communications Manager (CUCM) — not just Cisco phones or endpoints, but cluster administration, dial plans, and call routing?
- Which versions of Cisco CUCM have you administered (e.g., 10.x, 11.x, 12.x, 14.x)? Please list all that apply.
Location:
- Joint Base Charleston, SC 29404 (Required)
Ability to Commute:
- Joint Base Charleston, SC 29404 (Required)
Ability to Relocate:
- Joint Base Charleston, SC 29404: Relocate before starting work (Required)
Work Location: In person
