We are looking for an experienced Lead Barista to oversee daily operations, lead our team of barista, and ensure a great customer experience. Responsibilities include supporting the Café Manager, overseeing cafe operations, placing orders, managing inventory and invoices, and crafting top-quality beverages. You will be a role model, maintain a positive team environment, and fill in for the Café Manager when needed.
What We Offer:
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Competitive 401k / 401k matching
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Medical / Dental / Vision Insurance
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Employee Assistance Program
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PTO Accrual
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Health Savings Account
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Flexible Spending Account
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Voluntary Life and AD&D
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Employee Discounts/ Pricing on Parts, Vehicles and Service
Essential Duties and Major Responsibilities:
Team Leadership:
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Supervise and motivate a team of baristas across 6 locations to deliver exceptional service and maintain high operational standards.
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Take initiative and act as a role model for others.
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Ensure company standards of quality and performance are met.
Customer Service:
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Provide a welcoming and friendly atmosphere for customers, addressing any concerns or special requests promptly.
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Maintain high standards of customer service, ensuring that each guest has a positive experience.
Operational Duties:
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Oversee the preparation and presentation of beverages and food items, ensuring adherence to recipes, quality standards and county health regulations.
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Handle cash and credit transactions accurately, maintaining a balanced register and reconciling daily sales.
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Help create beverage specials for seasonal promotion, themed events, or as needed.
Inventory Management:
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Monitor inventory levels and place orders for coffee, supplies, cash and equipment as needed.
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Receive and inspect shipments, ensuring that all products meet quality standards and are correctly stored.
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Move product across cafes as needed.
Administrative Tasks:
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Submit accurate inventory reports on a regular basis to track stock levels and identify trends or issues.
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Manage and pay invoices for supplies and equipment, ensuring timely and accurate payments.
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Maintain records of financial transactions and assist with budgeting and cost control.
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Complete bank runs to sufficiently par and balance tills.
Health and Safety Compliance:
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Ensure compliance with health, safety, and sanitation regulations.
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Conduct regular checks at each cafe to maintain cleanliness and safety standards among all baristas.
Marketing and Community Engagement:
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Assist with implementing promotions and special events to attract and engage customers.
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Represent the coffee shop positively within the local community and engage with customers to build lasting relationships
Experience & Qualifications Needed to be Successful
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2 years of experience as a barista.
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Strong knowledge of coffee preparation techniques and beverage recipes.
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Proven excellence in leadership and team management skills.
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Strong organizational and multitasking abilities.
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Proficiency in handling cash transactions and using point-of-sale systems.
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Experience with inventory management and administrative tasks.
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Ability to work in a fast-paced environment and handle stress effectively.
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Excellent communication and customer service skills.
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Basic knowledge of health and safety regulations.
This position will remain open for at least three days and will close upon candidate selection.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [email protected]
