Role Summary
As our Suite Concierge & Community Manager, you are the heart of our salon suite facility. Part high-touch hospitality host, part operational lead, you will cultivate a welcoming, luxury environment for our independent beauty and wellness professionals ("Suite Members") and their incoming clients. You’ll manage day-to-day building operations, support member retention, and ensure our location remains pristine, professional, and vibrant.
Key Responsibilities
- Community & Member Support: Serve as the primary, friendly point of contact for Suite Members. Assist with daily needs, mail/package distribution, facility questions, and onboarding new members.
- Guest & Hospitality Experience: Maintain a warm lobby atmosphere, keep common amenities stocked and spotless, and answer general walk-in inquiries.
- Facility Operations & Maintenance: Conduct daily walk-throughs of common areas, restrooms, breakrooms, and hallways. Identify maintenance needs, coordinate with vendors, and ensure laundry/cleaning standards are met.
- Leasing & Tour Assistance: Conduct prospective tenant tours when needed, highlight suite amenities, answer leasing questions, and track local beauty professional inquiries.
- Local Marketing & Culture: Help organize member appreciation events, highlight member talent on our social media channels, and curate community announcements.
Qualifications & Skills
- 2+ years of experience in hospitality, boutique customer service, salon front desk management, or property concierge roles.
- Exceptional interpersonal and communication skills with a customer-first mindset.
- Strong organizational skills and self-motivation to keep a facility running smoothly without constant supervision.
- Interest in or knowledge of the beauty, wellness, and aesthetic industries.
- Basic proficiency with property management tools, social media, and digital messaging apps.
Pay: From $16.00 per hour
Application Question(s):
- Do you have any experience in the beauty or wellness industry?
Language:
Ability to Commute:
- Stuart, FL 34994 (Required)
Work Location: In person
