Property Prep LLC is a Milwaukee-based facility services company providing commercial janitorial, apartment turnover, building maintenance, and exterior/grounds services to property owners and managers across the metro area. We're hiring a Facility Services Manager to lead our field operations and serve as the primary point of contact for our clients.
This is a senior leadership role. You'll own two things: making sure the work gets done right, and making sure clients know it. That means managing field crews day-to-day, holding quality standards, and building the kind of client relationships that drive retention and referrals.
Lead and manage field crews across multiple service lines: commercial janitorial, apartment turns, facility maintenance, snow removal, and grounds
Own client relationships — regular communication, site walkthroughs, issue resolution, and proactive updates
Hire, train, schedule, and hold field staff accountable to performance and quality standards
Conduct site inspections and quality checks to ensure work meets scope and client expectations
Coordinate with ownership on staffing, scheduling, and operational priorities
Identify and escalate client concerns before they become problems
Track job completion, supply usage, and crew productivity
5+ years in facility services, commercial maintenance, janitorial, or a closely related field
Demonstrated experience managing field crews and holding people accountable
Strong client communication skills — you're comfortable owning a relationship, not just taking orders
Organized and self-directed; able to manage multiple active accounts without close supervision
Valid driver's license and reliable personal vehicle
Familiarity with apartment turnover operations and/or commercial building maintenance is a strong plus
