ABOUT US
The Kollective Brand is a boutique brand development and marketing systems consultancy in West Palm Beach. We help small and mid-sized businesses replace scattered marketing efforts with real, functioning systems. Our work spans brand strategy, marketing architecture, content, sales, and experiential event production and we don't stop at strategy. We build systems and train client teams to run them.
THE ROLE
This is a client-facing role that covers both sides of the business: bringing new clients in, and making sure the work gets done well once they're here.
You'll own relationships from first conversation through active project delivery. That means sitting in on sales conversations, writing proposals, following up, and then keeping projects moving with timelines, deliverables, client communication, and the day-to-day details that keep accounts healthy.
If you like variety, working directly with business owners, and having real ownership over outcomes rather than just tasks, this is a good fit.
WHAT YOU'LL DO
Sales and business development
- Source and sell clients whether cold leads, warm leads, or current customers
- Manage inbound inquiries and qualify new opportunities
- Run discovery conversations with prospective clients
- Build and deliver proposals
- Own follow-up through close
- Maintain the CRM and keep pipeline data accurate
- Develop referral and partner relationships across South Florida
Account and project management
- Serve as the primary point of contact for assigned clients
- Manage project timelines, deliverables, and approvals
- Coordinate with contractors and partners such as designers, photographers, videographers
- Keep clients informed and projects on schedule
- Identify opportunities to expand existing accounts
- Manage social media accounts, email marketing campaigns, paid ad structures and more
Day-to-day operations
- Prepare client-facing materials, decks, and reports
- Support marketing execution across client accounts
- Assist with event production and on-site execution
- Keep internal systems and documentation current
WHAT WE'RE LOOKING FOR
- 2+ years in marketing, agency account management, sales, or a related client-facing role
- Strong written and verbal communication, you'll be in front of business owners regularly
- Highly organized, able to manage several accounts and deadlines at once
- Comfortable with sales conversations and asking for the business
- Self-directed. This is a small team and you'll need to own outcomes without heavy oversight
- Familiarity with CRM tools (we use HubSpot) and project management systems
- Working knowledge of digital marketing; social, email, content, paid ads, etc
- Based in Palm Beach County or willing to commute
- Reliable transportation and availability for occasional evening events
NICE TO HAVE
- Agency or consultancy experience
- Existing network in the South Florida business community
- Experience with HubSpot, Canva, or similar tools
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
