The Account Manager – Janitorial Services is responsible for overseeing day-to-day janitorial operations for assigned accounts while ensuring exceptional service delivery, customer satisfaction, and contract compliance. This role serves as the primary point of contact for clients and leads on-site teams to maintain cleanliness, safety, and operational efficiency.
Compensation: $41,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM Employee Benefits: Staff & Mgmt
- Manage and maintain strong client relationships, acting as the main point of contact for assigned accounts
- Oversee daily janitorial operations, ensuring all services are delivered according to contract specifications
- Supervise, train, and support janitorial staff, including scheduling, performance management, and coaching
- Conduct regular site inspections to ensure quality standards, safety requirements, and compliance are met
- Address client inquiries, service requests, and concerns in a timely and professional manner
- Coordinate staffing needs, including hiring, onboarding, and coverage for call-outs or absences
- Monitor labor hours, equipment usage, and supply inventory to manage costs and support budget goals
- Ensure compliance with company policies, OSHA standards, and local/state regulations
- Prepare reports, document service levels, and communicate updates to management as needed
- Support contract renewals, service enhancements, and continuous improvement initiatives
- High school diploma or GED required; additional education preferred
- 3+ years of experience in janitorial, facility services, or building maintenance management
- Prior experience managing employees in a service-based or operations environment
- Strong customer service and relationship-management skills
- Ability to lead teams, multitask, and work in a fast-paced environment
- Proficiency with scheduling, reporting, and basic computer applications
- Bilingual (English/Spanish) preferred in some locations
- Valid driver’s license and ability to travel between sites, as required
Physical & Work Requirements
- Ability to walk job sites, stand for extended periods, and occasionally lift up to 25–40 lbs
- Flexible schedule, including early mornings, evenings, weekends, or on-call support as needed
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
