Executive Assistant to CEO with Growth Path to Client Account Manager
Global Computer Support Corp has managed technology for Alaska businesses since November 1998. We are hiring one person to work directly alongside our CEO and grow into a client-facing operations role over 12 to 18 months.
This is not a permanent front desk job. It starts as admin support and ends with you managing client relationships and service agreements. We are hiring for who you become, not just what you can do on day one.
An IT background is perfered. You need to be organized, sharp, professional in writing and on the phone, and willing to learn a technical business from the inside.
The Growth Path
Months 1 to 4: Admin and Office Support
- Answer and route incoming calls
- Prepare documents, spreadsheets, and correspondence
- Keep the CRM and internal trackers current
- Organize files, paperwork, and records
Months 4 to 9: Projects and Presentations
- Coordinate internal projects and work with team members and deadlines
- Build client-facing presentations, proposals, and business review decks
- Turn meeting notes into action items with owners and due dates
- Assist with marketing material and event coordination
Months 9 to 18: Agreements and Client Management
- Prepare and process managed service agreements and renewals
- Attend client meetings with the CEO, then begin leading them
- Own a portfolio of client accounts and monitor satisfaction
- Identify service needs before the client has to ask
What We Are Looking For
- Three or more years in an administrative, executive assistant, coordinator, or client service role
- Strong writing skills. You will draft correspondence that goes to business owners and executives
- Working knowledge of Microsoft 365: Outlook, Word, Excel, Teams, PowerPoint
- Follow-through you can point to. You track your own commitments without reminders
- Professional presence with clients by phone, video, and in person
- Discretion with confidential business, financial, and client information
- Genuine interest in growing into a client-facing role with revenue responsibility
Helpful but Not Required
- Experience in professional services, or another B2B environment
- Exposure to a CRM such as HubSpot or Salesforce
- Contract, quoting, or proposal experience
What We Offer
- Direct daily mentorship from the CEO
- A defined 12 to 18 month growth path with expanding responsibility and pay
- A seat close to how the business actually runs, which is the fastest way to learn it
- An established Alaska company with long-tenured clients and 27 years of history
How to Apply
Submit your resume along with a short note explaining why this growth path interests you. Send it to [email protected] titled "Admin Assistant Position"
Applications without a note or proper email title will not be reviewed. This is how we know you are a good fit. Attention to details is key!
Global Computer Support Corp is an equal opportunity employer.
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
