Location: Colorado Springs, CO
Join a Team That Makes a Difference
Horizon Prosthetics is a leading provider of custom orthotic and prosthetic care throughout Colorado. Every day, our team helps patients regain mobility, independence, and confidence. We are seeking a highly organized Office Administrator with DMEPOS experience to support our clinicians by managing referrals, insurance authorizations, documentation, and patient care coordination.
You'll serve as the administrative backbone of our clinic, ensuring patients receive medically necessary care by coordinating with physicians, insurance companies, referral sources, and our clinical team.
What You'll Do
- Process new patient referrals and physician orders.
- Verify insurance benefits and obtain prior authorizations for DMEPOS services.
- Review medical documentation to ensure payer and DMEPOS requirements are met.
- Request prescriptions, chart notes, and supporting documentation from physicians.
- Coordinate with clinicians to prepare patient orders for fabrication and delivery.
- Maintain accurate electronic medical records.
- Communicate with patients regarding insurance status, documentation needs, and next steps.
- Collaborate with billing and clinical staff to resolve insurance or documentation issues.
- Track work queues and prioritize patient orders to meet clinic goals.
- Ensure compliance with DMEPOS regulations and maintain HIPAA standards.
What We're Looking For
- Experience with DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, and Supplies) strongly preferred.
- Experience in insurance verification, prior authorizations, or referral coordination.
- Knowledge of Medicare, Medicaid, and commercial payer requirements.
- Strong organizational and time management skills.
- Exceptional attention to detail.
- Excellent written and verbal communication.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Proficiency with Microsoft Office and electronic medical records.
- Positive attitude and commitment to outstanding patient care.
Why Horizon Prosthetics?
At Horizon Prosthetics, you'll be part of a close-knit team where your work directly impacts patients' lives. We value teamwork, accountability, continuous improvement, and doing what's right for every patient. We invest in our employees and provide opportunities for professional growth in a rewarding healthcare environment.
Benefits include:
- Competitive pay
- Medical, dental, and vision insurance
- Paid holidays
- Paid time off (20 days per year)
- 401(k)
- Ongoing training and development
- Monday through Friday schedule
- No evenings or weekends
If you have DMEPOS experience, enjoy solving complex insurance challenges, and want to play an important role in helping patients regain their mobility, we'd love to hear from you.
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 3 years (Required)
Work Location: In person
