$31.00 - $33.00 per hour | Great Benefits!
Ida Culver House Broadview, a premier Era Living retirement community in North Seattle, is seeking a Business Office Director to join our leadership team. This key role holds 24-hour supervision of our front desk, is responsible for billing, accounts receivable, and accounts payable. The Business Office Director will be part of a collaborative leadership team responsible for ensuring high-quality resident services and regulatory compliance while fostering a vibrant work environment. Available shifts will be scheduled Monday - Friday with rotating on-call weekends and occasional weekend work.
Why Join Us?
If you are passionate about customer service, problem-solving, teamwork, and operational excellence—and want to make a meaningful impact in the lives of seniors—we invite you to apply. This role offers a unique opportunity for seasoned managers in the senior living industry or those looking to bring their operational expertise into a mission-driven environment.
About Ida Culver House Broadview
We serve over 300 seniors and their families through independent living, assisted living, and memory care services. Located near several bus lines, we also offer complimentary on-site parking for the Associate Executive Director.
Competitive Compensation/Benefits Package Includes:
Medical/vision/prescription drug plan
Dental plan
Life and Accidental Death & Dismemberment insurance
Long-Term Disability insurance
Flexible Spending Accounts for health care and dependent care
401(k) retirement plan with generous company match (eligibility contingent on age requirement)
Progressive vacation package starting at 15 days per year
8 paid holidays per year
1 hour paid sick time for every 40 hours worked
Employee Assistance Program
Leadership bonuses
Longevity bonuses
Employee discount programs
Pre-tax election commuter benefits
Discounted ORCA commuter pass
Essential Duties & Responsibilities:
Billing and Accounts Receivable: Post cash receipts batches for residents, ancillary billing charges and credits accurately and timely into the A/R system, prepare deposit and transport to bank, collect and maintain supporting documentation for all Independent Living and Assisted Living Contracted and Fee for Service charges billed on resident statements, process all move-in/move-out activity transferring billing and generating any related correspondence, print monthly resident statements and coordinate distribution in accordance with established deadlines, respond effectively to all resident/family billing questions, and maintain current and closed resident files, A/P and A/R filing systems.
Accounts Payable: Match purchase orders, packing slips and other documentation with associated invoices, ensure proper authorization levels for expenditures as defined in The Purchasing Guide, match prices to purchase orders, and forward incomplete or non-matching paperwork to responsible employees for correction, track vendor contracts and assists with contract revisions, submit properly coded and approved invoices for processing.
Knowledge, Skills, and Abilities:
Ability to use excellent time management skills, including planning and prioritizing work
Ability to work under minimal supervision
Ability to manage and complete multiple tasks with attention to detail
Ability to be creative and flexible in executing multi-faceted problem solving
Ability to use word processing software, spreadsheet software, accounting software, e-mail and the Internet
Knowledge of accounting terms, principles and processes
Data entry and accuracy skills; operation of 10 key by touch
Ability to perform manual calculations
Ability to read, write and communicate in English
Ability to pass DSHS background check, required
Education and Experience:
Two year Associate Degree and/or three years or more years’ experience in office management; including bookkeeping, required
Supervisory experience, preferred
Experience with timekeeping systems and basic HR functions, preferred
About ERA Living:
If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!
Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.
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