Job Type: Full-time
Salary: $17.00 - $20.00 per hour, commensurate with education and experience
Expected hours: 40 per week
Benefits:
- Generous PTO
- 12 paid holidays
- Employee assistance program
- IRA Retirement with employer contribution
- Parental leave
- Paid FMLA
- Dental & Vision Insurance
- Wellness stipend
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Occasional hours during evenings, nights, and weekends
RESPONSIBLE TO: Executive Director
SUMMARY STATEMENT OF DUTIES: Provide assistance to victims of sexual assault, domestic violence, dating violence, and stalking including but not limited to one-on-one, age-appropriate safety planning, positive support, advocacy, support groups, and community referrals. Perform outreach and community education as needed. Solicit donations for organizational fund-raising events. Function as a team member with other staff to ensure the efficient, effective operation of the organization.
SPECIFIC RESPONSIBILITIES AND DUTIES:
- Facilitate support groups in conjunction with team members.
- Provide direct personal and legal advocacy to clients, including the creation of safety plans as required by funding, information, and referrals.
- Assist clients with filing protective orders.
- Answer the crisis line, conduct intake measures, make referrals, and arrange safe homing as needed and appropriate.
- Provide telephone and direct advocacy to clients, including referrals.
- Assist children and secondary victims with referrals to support groups and other services.
- Identify, develop, and acquire holistic resources for clients.
- Assure best practices in confidentiality and security of all client information.
- Provide client intakes and needs assessments.
- Act as a liaison between clients and community agencies as needed.
- Maintain records and statistics as needed for grant reporting, including preparing and submitting grant reports as required by the Executive Director.
- Network with other community service providers as necessary.
- Provide community education through presentations and trainings.
- Attend scheduled meetings and trainings.
- Perform transitional housing/homeless program activities as necessary.
- Other duties as requested by the Executive Director.
MINIMUM QUALIFICATIONS:
- This position requires an associate’s degree in Psychology, Criminal Justice, human services, or other closely related field. An equivalent combination of education and experience totaling 4 years may be substituted.
- Training and related experience in advocacy and volunteer management.
- Must have education or experience in positive discipline and parenting skills, and feel a strong commitment to working with and advocating for victims of violence.
- Requires timely completion of a mandated 40-hour Sexual Assault/Domestic Violence Advocacy training course or the ability to demonstrate equivalent experience in working with sexual assault and domestic violence.
- Knowledge of sexual assault, domestic violence, community resources, and related laws is strongly preferred.
SPECIFIC JOB SKILLS
- Able to use Microsoft Office Suite and Google Workplace.
- Excellent written and oral communication skills.
- Knowledge of and the ability to effectively use best practices and techniques for victims of sexual assault, domestic violence, and homelessness.
- Able to work with victims/survivors from diverse cultural and economic backgrounds.
- Demonstration of a positive team attitude in the workplace.
- Must pass a criminal background check.
- Must have access to a telephone with adequate service coverage to operate crisis line.
- Must have a valid driver’s license and appropriate insurance.
PERSONAL ABILITIES/QUALITIES
- Good communication skills: Able to communicate clearly and effectively using tact and diplomacy with clients and staff.
- Organizational skills: Flexible, able to multi-task, prioritize duties, set and follow deadlines, maintain organized records with attention to detail and accuracy, and work independently with minimal supervision.
- Interpersonal skills: Maintain a positive attitude, be enthusiastic, patient, and understanding with staff and clients, and demonstrate emotional maturity.
- Sensitivity to needs and feelings: Show patience, gentleness, concern, sincerity, warmth, and respect for the individuality of others' feelings and opinions.
- Confidentiality: Maintain confidentiality with written and verbal information regarding clients, the facility, and staff.
- Teamwork skills: Work well with others, willing to help teammates, and offer verbal and action-based support to team members.
- Integrity and professionalism: Demonstrate honesty, tact, and diplomacy when interacting with clients and staff; maintain professional behavior and accountability for actions.
- Ability to accept supervision: Follow directives, policies, rules, and regulations.
- Problem-solving skills: Use positive, objective problem-solving individually and in teams, anticipate and recognize problems, and apply creative and positive approaches to making changes.
- Neat and well-groomed appearance: Maintain a professional appearance.
- Economical use of resources: Be careful with property, resources, supplies, and time.
- Ability to handle stress: React calmly and efficiently to new or stressful situations.
- Support of management: Communicate effectively with management, demonstrate support of management to staff, clients, and the community.
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
