About MADUREIRA & ASSOCIATES
MADUREIRA & ASSOCIATES is a Providence-based organization focused on building strong customer relationships through high-quality service and clear communication. Through our work with Verizon, our team helps customers stay connected with reliable technology and tailored wireless solutions.
Our Customer Support Associates play a key role in driving sales, strengthening customer relationships, and delivering a service experience that reflects both our company values and Verizon’s trusted reputation.
If you're ready to grow your sales skills, work directly with customers, and be part of a results-driven team, apply today to join MADUREIRA & ASSOCIATES as a Customer Support Associate.
What You’ll Do
- Assist customers in person with account questions, upgrades, and basic troubleshooting.
- Educate customers on Verizon products, promotions, and service options.
- Guide customers through a consultative sales process to recommend the best solutions.
- Meet daily sales and service goals in a team-focused environment.
- Maintain accurate records of customer interactions in the CRM.
- Represent MADUREIRA & ASSOCIATES professionally in every interaction.
What We’re Looking For
- Strong communication skills and a customer-first attitude.
- Interest in building sales and service skills.
- Comfortable speaking directly with customers and recommending products.
- Organized, reliable, and motivated to meet performance goals.
- Retail, sales, or customer service experience is a plus (not required).
What We Offer
- Performance-based compensation structure.
- Ongoing sales and product training.
- Hands-on experience working with Verizon solutions.
- A supportive team environment with growth opportunities.
Pay: $750.00 - $1,600.00 per week
Work Location: In person
