1-2 years of high-volume collections experience required.
Responsibilities:
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Knowledge of debt collection laws to include the FDCPA.
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Work assigned accounts to develop recovery strategies that work for consumers and clients.
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Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
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Proven time management and organization skills a must.
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Experience negotiating in a collections call center environment. Proven performance in debt recovery is preferred.
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Capability to communicate effectively both verbally and in writing.
Experience:
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Sales Experience
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Customer Service
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Call Center
All employment offers are conditioned on passing a preemployment drug screen and background check.
