Job description:
At Willow Nail Lounge - Celina, we pride ourselves on delivering an unparalleled luxury experience to our clientele.
Our salon serves as a sanctuary where elegance meets comfort, and we are seeking a poised and dedicated Salon Receptionist to be the welcoming face of our establishment.
If you have a passion for exceptional service and wish to be part of a team that values sophistication and warmth, we invite you to explore this opportunity…
Key Responsibilities:
- Opening: Begin each day by setting an inviting ambiance—retrieve overnight messages and seamlessly activate our state-of-the-art computer and cashiering systems.
- Station Readiness: Ensure every pedicure and manicure station reflects our commitment to excellence, ready to offer indulgent experiences to our esteemed clients.
- Appointment Coordination: Confirm and manage appointments with precision, ensuring our skilled technicians are prepared to deliver personalized services.
- Exemplary Cleanliness Standards: Oversee the salon’s pristine condition, occasionally assisting with light upkeep during peak moments to maintain our spotless reputation.
- Client Engagement: Extend a warm welcome to each guest, offering refreshments and engaging in courteous conversation, embodying the hospitality that defines Willow Nail Lounge.
- Seamless Communication: Handle inquiries with eloquence, manage phone calls, and facilitate appointment scheduling, ensuring each interaction reflects our high standards.
- Feedback Facilitation: Encourage clients to share their experiences, actively seeking reviews and identifying opportunities to enhance our presence on social media platforms.
- Overseeing Finances: Oversee the cash drawer’s accuracy, conduct bank visits as necessary, and ensure end-of-day balances are meticulously reconciled.
- Inventory Oversight: Monitor and replenish our curated selection of nail polishes and beverages, ensuring every detail contributes to the client’s luxurious experience.
- Gratuity Management: Ensure the thoughtful distribution of tips to our talented technicians, acknowledging their dedication to excellence.
- Resolution Expertise: Address and resolve any client concerns with discretion and poise, collaborating with management to uphold our commitment to satisfaction.
Qualifications:
- Age Requirement: Must be 19 years of age or older.
- Reliable Transportation: Dependable means of transportation to ensure punctuality and consistent attendance.
- Weekend and Holiday Availability: Flexibility to work weekends and select holidays, aligning with the salon’s peak service times.
- Team Collaboration: A collaborative spirit that thrives in a team-oriented environment, contributing positively to group dynamics.
- Composure Under Pressure: Ability to maintain grace and professionalism in a fast-paced, high-pressure setting.
- Positive Demeanor: A “good vibes only” attitude, fostering an uplifting and welcoming atmosphere for clients and colleagues alike.
- Multitasking Proficiency: Skill in managing multiple tasks simultaneously without compromising on quality or attention to detail.
- Teachable Spirit: Openness to learning and adapting, with a commitment to continuous personal and professional development.
At Willow Nail Lounge - Celina, we don’t just offer services; we curate experiences. As our Salon Receptionist, you will be an integral part of a team dedicated to providing a haven of elegance and tranquility. If you are inspired to contribute to a setting where every detail matters and client satisfaction is paramount, we would be delighted to consider your application.
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Are you at least 19 years of age, as required for this position?
Work Location: In person
