Overview
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations, manage staff, and uphold the highest standards of food service, customer satisfaction, and restaurant management. Your leadership will foster a welcoming environment where both guests and team members thrive. This position offers an exciting opportunity to showcase your management skills in a dynamic, fast-paced setting that values hospitality excellence and culinary passion.
Responsibilities
- Supervise daily front-of-house operations, ensuring smooth service flow and high standards of customer care
- Lead, train, and develop staff in food handling, customer service, POS systems (including Aloha POS and Micros POS), and food safety protocols
- Manage shift schedules, oversee cash handling procedures, and control inventory to optimize food and beverage availability
- Ensure compliance with health regulations, food safety standards, and cleanliness requirements across all front-of-house areas
- Handle guest inquiries, resolve complaints promptly, and create a welcoming atmosphere that encourages repeat visits
- Oversee restaurant management tasks such as budgeting, staffing levels, and operational efficiency to meet business goals
- Coordinate with kitchen management on food production, catering events, banquet services, and special promotions to deliver seamless service experiences
Qualifications
- Proven experience in restaurant management or food service management within quick service or casual dining environments
- Strong background in supervising teams with excellent leadership skills in hospitality management
- Familiarity with POS systems such as Aloha POS and Micros POS; cash handling expertise required
- Knowledge of food preparation, food safety standards, inventory control, and kitchen operations preferred
- Experience with staff training & development, interviewing candidates, and managing shift schedules
- Ability to thrive in a fast-paced setting while maintaining attention to detail and exceptional customer service skills
- Previous experience in fine dining or hotel food service environments is a plus
Join us if you are passionate about delivering outstanding hospitality experiences! We value energetic leaders who motivate teams, uphold high standards of food safety and quality, and create memorable moments for our guests. This role is paid — offering a rewarding opportunity for those eager to make a positive impact in the vibrant world of food industry management.
Pay: $18.25 - $50.00 per hour
Work Location: In person