about wagamama
from bowl to soul isn’t just how we serve food—it’s how we show up for our people
at wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. that’s kaizen in our heart
we’re a place where your work has purpose, your voice matters, and your growth is taken seriously. where bold ideas are welcomed, effort is noticed, and learning never stops. you won’t just clock in—you’ll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it with
if you’re looking for more than a job—if you want to be part of something that feeds your future as much as it feeds our guests—this is your sign
from bowl to soul, start your journey with wagamama and apply now
about this role
as a server at wagamama, you are responsible for delivering a warm, engaging, and efficient dining experience. you bring our menu to life by guiding guests through bold pan-asian flavors, ensuring accuracy, pacing, and genuine hospitality in a fast-paced, team-driven environment.
what you’ll do
guest experience + hospitality
deliver consistent “feswalop” service with wagamama standards
create a welcoming and energetic atmosphere that reflects the wagamama brand
build rapport with guests and ensure each interaction feels personal + attentive
regularly check in with guests to anticipate needs and deliver an exceptional experience
handle guest feedback or concerns professionally and escalate when needed
menu knowledge + engagement
demonstrate strong knowledge of pan-asian dishes, ingredients, and flavor profiles
confidently guide guests through the menu, including unfamiliar items and shared dining styles
provide thoughtful recommendations and engage in suggestive selling to enhance the guest experience
clearly communicate dietary restrictions, allergens, and modifications with accuracy
order accuracy + service execution
accurately enter orders into pos systems, ensuring all modifications + special requests are clear
coordinate with back-of-house teams to ensure proper pacing + timely delivery of food
verify order accuracy before serving and maintain awareness of table progress throughout the meal
dining room standards
keep your section clean, organized, and visually appealing at all times
maintain tables through proper clearing, resetting, and overall upkeep
complete opening, side work, and closing duties to standard
team collaboration
foster strong communication between front-of-house and back-of-house teams
encourage positive interaction between kitchen staff and guests in alignment with wagamama’s open, inclusive culturerun food items to the table when available
support teammates during high-volume service periods
food safety + compliance
identify guests with allergies or dietary restrictions and communicate clearly with management and kitchen teams
follow all food safety, sanitation, and alcohol service guidelines
maintain a safe, clean, and compliant work environment
skills & qualifications
previous experience as a server in a full-service restaurant environment preferred
strong commitment to delivering exceptional guest service
ability to learn and confidently present a diverse pan-asian menu
comfortable working in a fast-paced, high-energy environment
strong communication and teamwork skills
availability to work evenings, weekends, and holidays
physical requirements
ability to stand and walk for long periods
ability to lift and carry up to 40 lbs
ability to move quickly and safely in a crowded environment
benefits
free family meal during shifts
dining discounts for you, your friends, and your family
medical, dental, vision, accident, and life insurance for full time team members
ongoing growth opportunities and a path for career progression
