1zero3 Outdoor Power is a family owned, small engine repair business seeking a skilled and dependable Small Engine Mechanic to join our team. The candidate will diagnose, repair, and maintain a variety of outdoor power equipment and small engines while providing excellent customer service and ensuring quality workmanship.
Responsibilities
- Welcome customers and identify their service and equipment needs.
- Enter and process customer work orders using the point-of-sale system.
- Answer phones and assist customers with questions regarding repairs, parts, and service.
- Look up and identify parts using manufacturer parts diagrams and manuals.
- Diagnose and troubleshoot equipment issues, including carburetor work, engine repairs, and hydraulic systems on UTVs, ATVs, and outdoor power equipment (OPE).
- Perform routine maintenance and repairs on a variety of small engine equipment.
- Communicate with customers regarding repair estimates, recommendations, and potential equipment or parts sales.
- Maintain a clean, safe, and organized work environment.
- Work efficiently in a fast-paced environment while managing multiple priorities.
- Support the continued growth and success of the business through exceptional service and teamwork.
Requirements and Qualifications
- Previous small engine mechanic experience is required.
- Experience in sales, customer service, or related fields is preferred.
- Strong mechanical aptitude and troubleshooting skills.
- Knowledge of gasoline and diesel engines, electrical systems, and hydraulics.
- Computer skills are required for operating the point-of-sale system and performing parts lookups.
- Familiarity with identifying and reading parts manuals and diagrams.
- Ability to multitask, adapt quickly, and work effectively in a fast-paced environment.
- Strong communication skills and the ability to build rapport with customers.
- Positive attitude and commitment to providing outstanding customer service.
- Desire to learn, grow, and contribute as the business continues to expand.
- Ability to work independently and as part of a team.
- Valid driver's license required.
- Able to lift 50+ pounds
- Reliable attendance and dependable transportation.
- Ability to work independently and as part of a team.
Education
- High school diploma or equivalent is required.
- Additional technical training or small engine repair certifications are preferred but not required.
Benefits
- Competitive pay based on experience
- Paid time off and holidays
- Opportunities for training and advancement
- Potential for future management position
- Employee discounts on parts and equipment
- Supportive and team-oriented work environment
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Mechanic: 2 years (Required)
Work Location: In person