Job Overview
Join our dynamic team as an Automotive Parts Counter Sales Associate, where your enthusiasm and automotive knowledge will drive exceptional customer experiences! In this energetic role, you will serve as the vital link between customers and our extensive inventory of automotive parts and accessories. Your proactive approach will ensure customers receive expert guidance, quick service, and solutions tailored to their vehicle needs. This position offers a fantastic opportunity to develop your sales skills, deepen your automotive expertise, and thrive in a fast-paced retail environment dedicated to automotive excellence.
Duties
- Greet customers warmly, listen attentively to their vehicle needs, and provide expert advice on parts and accessories
- Assist customers in locating the correct parts using inventory management systems and product knowledge
- Process sales transactions accurately using point-of-sale (POS) systems, handling cash, credit, and other payment methods
- Manage inventory control by stocking shelves, conducting stock checks, and ensuring product availability for customers
- Collaborate with the service team to support vehicle maintenance and repair needs through effective parts recommendations
- Maintain organized work areas, ensure cleanliness of the parts counter, and update records using Microsoft Excel or CMMS (Computerized Maintenance Management System) software
- Engage in upselling and cross-selling techniques to maximize sales opportunities while providing excellent customer service
Skills
- Strong communication skills with the ability to explain technical information clearly and effectively
- Knowledge of automotive diagnostics, repair procedures, and vehicle maintenance practices
- Proven negotiation skills to assist customers in making informed purchasing decisions
- Multilingual or bilingual abilities are highly valued for serving diverse customer bases
- Experience with inventory management systems, POS terminals, and retail math for accurate order fulfillment
- Familiarity with dealership experience, automotive service processes, and marketing strategies is a plus
- Excellent organizational skills to manage stock levels, order fulfillment, and maintain a well-organized workspace
- Customer service-oriented mindset with phone etiquette skills for engaging with clients over the phone or in person
This role is ideal for motivated individuals eager to grow their career in automotive retail. We are committed to supporting your professional development by providing a vibrant work environment where your skills can flourish!
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
Work Location: In person
