Assess organizational training needs by consulting with managers, employees, and stakeholders to identify skill gaps and learning requirements.
Design, update, and enhance training programs and materials to ensure they remain current, accurate, engaging, and aligned with organizational, client, and industry needs.
Develop and implement structured training curricula, including onboarding, technical training, and leadership development initiatives.
Plan, coordinate, and facilitate training sessions, ensuring effective delivery and achievement of learning objectives and training milestones.
Monitor and track training participation and completion through Learning Management Systems (LMS) while maintaining accurate records and documentation.
Analyze training and performance data using LMS and Microsoft Excel, generating reports to evaluate effectiveness and identify improvement opportunities.
Evaluate trainer performance and training outcomes, providing constructive feedback and recommendations for improvement.
Research and introduce new learning tools, materials, and methodologies to enhance training effectiveness and employee engagement.
Collaborate with internal stakeholders, clients, and external training providers to coordinate and implement learning initiatives.
Support managers in addressing learning challenges and development needs for employees or teams.
Demonstrate effective team management, including mentoring and guiding team members to achieve performance and development goals.
Perform other related duties as required to support organizational training and development objectives.
