Description:
We are seeking a highly organized and reliable individual to manage front desk operations and support daily administrative tasks within a fast-paced fitness environment. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.
Requirements:
Key Responsibilities:
- Assist the Fitness Director with daily operations and administrative tasks
- Greet members and manage daily check-ins using club software systems
- Ensure the Fitness Center remains organized and presentable at all times
- Answer phone calls and respond to emails in a timely and professional manner
- Schedule appointments, classes, and personal training sessions
- Assist with member account management, including purchases and package tracking
- Handle inventory tracking and organization for fitness retail items
- Maintain accurate records and assist with tracking trainer sessions, commissions, and payroll-related data using Excel and internal systems
- Communicate with staff, trainers, and members to ensure smooth daily operations
- Support marketing efforts, including promoting classes and events
Qualifications:
- Strong computer skills (Microsoft Excel, scheduling systems, etc.)
- Ability to multitask and prioritize in a fast-paced environment
- Excellent organizational skills
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Prior administrative or desk experience preferred
- Detail-oriented with strong problem-solving skills
