At the University of Rochester, Meliora - Ever Better - is more than a motto. It’s a way of life. We’re a community committed to equity, integrity, respect, and inclusion. Join URochester Medicine Pharmacy in creating a space where every person is valued, and every patient receives the care they deserve.
We are seeking a detail-oriented and compassionate Pharmacy Access Representative to support patients and care teams by navigating insurance approvals and connecting patients to critical medication assistance resources.
What You’ll Do:
- Manage prior authorizations for high-cost, clinic-administered drugs
- Collaborate with providers and nurses to ensure all documentation is in place
- Investigate insurance benefits and coordinate responses to authorization denials
- Enroll eligible patients in Patient Assistance Programs and track outcomes
- Maintain accurate records in the electronic medical record (EMR)
- Support billing processes by working with finance and patient services teams
- Track and report cost savings related to assistance and free drug programs
- Serve as a knowledgeable resource to patients and clinic staff
What You Bring:
- Associate’s degree and 4 years of relevant experience, or equivalent combination
- Strong communication, customer service, and problem-solving skills
- Ability to work independently and professionally in a clinical environment
Why Join Us:
- Be part of a mission-driven, inclusive medical community
- Help patients access life-saving treatments
- Gain experience in a high-impact healthcare coordination role
- Competitive pay, benefits, and opportunities for growth
Apply today to support patients and providers in delivering exceptional care. Be part of something Ever Better.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Pay: From $21.97 per hour
Expected hours: 40 per week
Work Location: In person
