SOMOS Destinations has an available position at the Monterey Motel and the MOMO Lounge! If you have an eye for detail, a sense of ownership and pride, and want to provide the best for all of our guests, we'd love to hear from you. As with any hospitality position, flexibility is a must. Available for mornings, weekends, holidays.
Job Types: Full-time, Part-time
Pay: $$15.00 per hour + TIPS
Responsibilities:
- Prepare and serve alcoholic and non-alcoholic beverages to customers
- Interact with customers, take orders, and provide excellent customer service
- Mix ingredients to create classic and innovative cocktails
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean and sanitize work areas, utensils, and equipment
- Restock bar inventory and supplies as needed
- Adhere to all food safety and beverage handling procedures
- Handle cash transactions and operate a cash register
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately.
- Answer phone calls, respond to inquiries, and provide information about the hotel
- Handle guest requests and resolve any issues or complaints promptly
- Process payments, including cash, credit cards, and vouchers
- Maintain accurate guest records and ensure confidentiality of personal information
- Assist with reservations and room assignments as needed
- Provide exceptional customer service to ensure guest satisfaction
- Collaborate with other hotel departments to ensure smooth operations
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication and interpersonal skills
- Proficient in using a Point-of-Sale (POS) system for transactions
- Basic math skills for handling payments and making change accurately
- Familiarity with Square POS system is a plus
- Ability to handle food safely and follow food handling guidelines
- Cash handling experience is preferred
- Knowledge of food safety regulations is a plus
- Excellent time management skills to prioritize tasks effectively
- Previous experience as a bartender/front desk in a similar role preferred
- Knowledge of different types of alcoholic beverages and their preparation methods
- Strong customer service skills with the ability to engage with customers in a friendly and professional manner
- Ability to multitask and prioritize in a fast-paced environment
- Excellent communication skills, both verbal and written
- Basic math skills for handling cash transactions and calculating drink prices
- Ability to work evenings, weekends, and holidays as required
Skills:
- Catering experience is a plus
- Banquet service experience is a plus
- Sales skills to upsell drinks and promote specials
- Brewing knowledge for craft beer selection and recommendations
- Food handling knowledge for garnishing drinks or serving bar snacks
- Time management skills to efficiently serve multiple customers at once
This is an exciting opportunity for an experienced bartender or someone looking to start their career in the hospitality industry. We offer competitive pay rates, flexible scheduling, and the chance to work in a dynamic and fun environment. If you have a passion for mixology, excellent customer service skills, and enjoy working in a team-oriented atmosphere, we would love to hear from you. Apply today!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
