Cinnamon Energy Systems (CES) is a Los Gatos-based solar, battery and electrification contractor with a heritage of over 15,000 customers since 2001. We pride ourselves on using the latest and best money-saving equipment to provide a premium experience to our residential customers in Silicon Valley. Even with recent changes to PG& E electric rates, the paybacks for residential systems are short and demand is strong.
To maintain our quality reputation we do not use any subcontractors for our projects, and handle all marketing, sales, and service work in-house. This focus has helped CES become the “go-to” company for home electrification in Silicon Valley.
If you are passionate about new forms of energy and helping the environment, have solar and battery sales experience, and want to work with a company that has an established reputation with ethical business practices, please send an email with your qualifications and resume.
HVAC and Solar Operations Specialist
Join our dynamic team as an Operations Specialist and play a pivotal role in advancing home electrification projects! This key position is the interface between our field installation teams (solar, batteries, HVAC) and office staff. Your focus will be on ensuring that customer rebates and incentives are processed, building permits are applied for and completed, and utility interconnections are submitted and approved. Your expertise will drive project success from initial planning through final system commissioning and customer payment. This role offers an exciting opportunity to work on innovative projects that make a real difference in the transition to clean energy.
Responsibilities:
- Work with customers remotely to apply for and complete applicable utility, city, state and federal incentives for both HVAC and solar/battery systems.
- Work with our engineering staff to apply for and complete the necessary city building permits for both HVAC and solar/battery systems.
- Work with our team and subcontractors to complete HERS tests for HVAC systems.
- Work with local utilities to apply for and complete the solar/battery interconnection process
- Ensure timely completion of all activities using project management tools
- Collaborate with teams to facilitate smooth project execution and resolve technical issues promptly
- Manage the preparation and filing of permit applications. Submit documents and plans to the appropriate municipal, county, or state government agencies and act as the liaison between the agency and the project team. Monitor the status of permits, process revisions, respond to jurisdiction queries, and track progress4. Maintain accurate, organized files for all permit applications and approvals
- Coordinate residential rebate applications for solar, battery, HVAC, heat pump water heater, EV charging, and other electrification incentive programs through utilities, CCAs, state, and manufacturer programs.
- Serve as the primary liaison between homeowners, internal project teams, utility companies, and third-party rebate administrators to ensure timely and accurate rebate submissions.
- Collect, review, and validate required customer documentation to support incentive eligibility, including utility records, income verification (when applicable), permits, PTO documentation, and other program-specific requirements.
- Track rebate milestones, respond to requests for additional information, and proactively resolve application deficiencies to maximize approval rates and minimize delays.
- Work closely with Sales, Project Management, Engineering, Permitting, Accounting, and external rebate partners to ensure projects remain compliant with evolving program requirements.
- Provide exceptional customer support by educating homeowners on rebate eligibility, required documentation, timelines, and available incentive opportunities throughout the project lifecycle.
Requirements:
- Excellent communication and organizational skills.
- Proven experience in project scheduling, project management, or systems engineering
- Knowledge of building department and utility processes and requirements
- Strong communication skills to coordinate across multidisciplinary team
- Salesforce, Quickbooks, Google Workforce, Microsoft Word Excel
Benefits:
- Dental insurance
- Health insurance
- Paid parental leave
- Paid time off
- Retirement plan (Fidelity Simple IRA)
- Vision insurance
Work Location: In person
Pay: $25.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
