About Us:
At Dawning Family Services our mission is to embrace diverse families with children touched by housing instability or homelessness and support their transition to a safe and stable home. We create new beginnings by providing vital support services that assist parents and children in transitioning to permanent housing, fostering well-being and long-term stability and success.
Our pillars of service guide our vision of a community without homelessness where all families can live and thrive. Prevention reduces homelessness; Emergency Shelter provides immediate housing; Rapid Re-Housing offers rental and utility assistance; and Work for Success helps parents achieve income stability through career paths.
What we offer:
* Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
* PTO is offered to full-time and part-time employees.
* 12 days of PTO per year with increases at 1, 2, 5, and 10 years. 13 paid holidays annually.
* Option to participate in the 401K plan with employer match.
* $15,000 in employee life insurance paid for by Dawning Family Services.
* Employee Assistance Program
* Supplemental group insurance plans at affordable rates.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
- Develop a family support plan for each client based on the family’s strengths and needs.
- Assist clients in applying for and viewing housing. Complete inspection of the property to ensure compliance with HUD standards.
- Determine initial and continuing eligibility for the Rapid Rehousing Program per HUD regulations.
- Explain and apply rapid rehousing program policies, procedures, and regulations per applicable federal, state and local laws and regulations.
- Facilitate individual and group classes on budgeting, improving credit scores, life skills, and others as needed to assist families in achieving a successful transition to permanent housing.
· Maintain required client and administrative records and complete data entry in the HMIS database daily.
- Maintain regular contact with clients for the duration of their participation in our programs through home visits and phone contacts for on-going case management and service planning to ensure housing stability.
- Complete documentation and procedures necessary to ensure client rental assistance is processed and payments are made in a timely fashion (i.e. landlords and utility companies).
- Communicate effectively and work collaboratively with colleagues across all departments, attend staff meetings, trainings, and staff development to ensure program and agency goals are met.
- Document services and maintain thorough and accurate client records and outcomes in data reporting systems and in hard copy files. Track, monitor, and report on outcomes and achievements.
- Adhere strictly to policies which ensure participant confidentiality.
- Prepare for and participate in case reviews with the Interdisciplinary Team.
- Participate in and support the agency’s performance and quality improvement processes.
- Network and maintain on-going relationships with landlords and rental agents to help families find housing.
- Contribute to shared team responsibilities, including unloading donations and organization.
- Performs other related duties as assigned or requested.
REQUIREMENTS:
- Bachelor’s degree in social work, human services, psychology, or other related fields from an accredited institution preferred. Associates degree with relevant experience.
- Case management experience preferred, but not required.
- Demonstrated sensitivity and ability in working with the diversity of the agency’s population, including but not limited to clients, staff, community partners, and board of directors.
- Manage a caseload; organize and prioritize work assignments; make decisions and independent judgments; determine the appropriate course of action in emergency or stressful situations; and recognize reportable events.
- Available to work some evenings and Saturdays and schedule visits according to participants needs.
- Ability to work in the office and in the field. (Please be advised: Position is NOT a hybrid/virtual role).
- Professional, self-directed, high-energy can-do attitude, follow-through on projects, and prompt responsiveness to internal and external stakeholders.
- Strong communication, organizational and time management skills, compassion, and the ability to work in a fast-paced environment.
- Computer skills with proficiency in Microsoft Office (Excel, Word, Outlook), Microsoft 365 web-based applications and using internet search engines and other online research tools.
- Ability to walk, stand, climb stairs, kneel, bend, reach, and manipulate objects; lift and move materials up to 10 pounds on a regular basis; infrequently require moving materials weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
- Frequent travel throughout Hillsborough County. Must have a reliable car, active auto insurance, registration, and valid Florida driver’s license.
- Successfully complete a Level 2 criminal background check, motor vehicle records check, and drug screening. For information on the Level 2 background check, please visit the Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com/.
Pay: $21.10 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Work Location: In person
