Position Overview:
The Assistant Manager (AM) is the operations leader of the restaurant focused on Guest Service, Staff Development and Operations Management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Essential Duties And Responsibilities:
- Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
- Receives inventory truck orders
- Maintains and regularly monitors a list of all restaurant assets
- Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with company standards, interacting with external vendors as required
- Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers, security protocols)
Guest
- Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
Staff
- Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
Operations
- Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Ensures that restaurant upholds operational and brand standards
*Performs duties of Hourly Shift Coordinator when necessary
Qualifications And Skills:
- Must be at least eighteen (18) years of age
- 1-2 years of previous quick service restaurant experience, experience in management preferred
- Some understanding of P&L interpretation and management to influence successful outcomes
- Demonstrate leadership skills
- Demonstrate understanding of guest service principles
- Available to work evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Pay: $37,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
