Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist (Office Assistant) to be the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth office workflows. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
The Receptionist & Front Desk Assistant serves as the first point of contact for customers, vendors, and visitors. This role is critical in delivering a welcoming, professional experience while supporting multiple departments with administrative and communication needs.
Key Responsibilities
Greet visitors and customers in a professional, friendly, and efficient manner
Direct customers to appropriate departments and team members
Answer and route incoming phone calls; take accurate messages as needed
Maintain awareness of showroom or office floor activity and staff availability
Utilize electronic calendars to track appointments and schedules
Provide general administrative support to sales, service, and administrative teams
Operate multi-line phone systems and internal paging tools
Address customer inquiries or concerns and escalate to management when appropriate
Perform clerical tasks such as document preparation, file organization, and data entry
Support recordkeeping related to company documents, invoices, and communications
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support
- Handle incoming calls, direct inquiries appropriately, and take detailed messages when necessary
- Perform clerical tasks such as data entry, filing, proofreading, and document preparation using Word processing tools
- Maintain organized office records, including filing systems and digital databases using Microsoft Office and Google Workspace applications
- Support calendar management and scheduling for meetings or appointments, acting as a personal assistant when needed
- Assist with basic bookkeeping tasks such as invoicing or QuickBooks data entry to support office bookkeeping needs
Qualifications
- Proven office management or administrative experience in a professional setting
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills
- Excellent organizational skills with the ability to prioritize tasks effectively
- Exceptional customer service skills with a friendly demeanor and professional phone etiquette
- Bilingual abilities are highly desirable to assist diverse client needs
- Experience with multi-line phone systems and calendar management tools preferred
- Attention to detail in proofreading, typing accuracy, and document handling is essential
- Personal assistant experience or familiarity with bookkeeping software such as QuickBooks is a plus
Join us in creating a welcoming atmosphere where professionalism meets warmth! This role is perfect for motivated individuals eager to grow their administrative expertise while supporting our organization’s success. We value energetic team players who thrive on organization, communication, and delivering excellent client support.
Pay: $22.00 - $26.00 per hour
Work Location: In person
