Job Summary
The Pre-Litigation Case Manager is a key role responsible for managing personal injury cases from the initial client intake through the pre-litigation phase. This position involves working closely with clients, legal teams, and external parties to ensure efficient case progression and client satisfaction.
Responsibilities
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Client Communication:
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Serve as the primary point of contact for clients during the pre-litigation phase
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Communicate regularly with clients to provide case updates, gather information and address inquiries.
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Case Evaluation:
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Conduct detailed reviews of personal injury cases to assess liability, damages, and potential legal strategies.
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Work closely with attorneys to develop case strategies and action plans
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Document Management:
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Organize and manage case documentation, including medical records, police reports, and other relevant evidence.
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Ensure all required documents are obtained and properly maintained.
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Insurance Communication:
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Communicate with insurance companies, opposing parties, and other involved entities to negotiate settlements and resolve pre-litigation matters.
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Coordinate the exchange of information between parties involved in the case.
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Medical Records Coordination:
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Request, review, and organize medical records and bills related to clients' injuries.
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Collaborate with medical providers to obtain necessary documentation.
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Client Advocacy:
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Advocate on behalf of clients to ensure their rights and interests are protected during the pre-litigation process.
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Work towards fair and timely resolutions for clients.
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Settlement Negotiations:
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Engage in settlement negotiations with insurance adjusters to achieve favorable outcomes for clients.
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Present comprehensive demand packages supported by relevant documentation.
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Case Progression Tracking:
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Utilize case management systems to track and document case progression.
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Provide regular updates to attorneys and other stakeholders on case status.
Qualifications
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Previous experience as a Case Manager or similar role in personal injury law.
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Knowledge of personal injury law, case management processes, and pre-litigation procedures.
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Strong negotiation and communication skills.
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Detail-oriented with excellent organizational and time management abilities.
What We Offer
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Health, Dental, & Vision Insurance
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401k benefits that include a company match and are eligible for immediate enrollment
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Paid Time Off
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Paid holidays
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Free gym membership