Job Description
We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.
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Answer incoming phone calls and assist customers with their inquiries
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Take and process customer orders accurately and efficiently
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Provide product information and recommendations to customers
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Handle cash transactions and maintain accurate records
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Collaborate with team members to ensure smooth operations
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Maintain a clean and organized work environment
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Assist with various tasks as needed, including food preparation and cleaning
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Lift and move items weighing up to 25 lbs. when required
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Contribute to creating a positive customer experience through friendly and professional interactions
Qualifications
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Excellent communication skills with a friendly and professional demeanor
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Strong customer service orientation and ability to work in a fast-paced environment
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Flexibility to work weekends, holidays, and various shifts as needed
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Basic computer proficiency for order processing and record-keeping
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Ability to multitask and prioritize responsibilities effectively
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Problem-solving skills to address customer concerns and find solutions
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Capability to follow directions and adhere to company policies and procedures
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Physical ability to stand for extended periods and lift up to 25 lbs.
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High school diploma or equivalent (preferred)
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Previous customer service experience (preferred but not required)
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Positive attitude and an easy smile
Additional Information
All your information will be kept confidential according to EEO guidelines.
