The Operations Assistant will support both the Yard Foreman and Dispatcher with a multitude of responsibilities that will help ensure smooth functioning of yard and delivery operations. The Operations Assistant will be tasked with performing high-priority functions as delegated by the Yard Foreman and/or Dispatcher, as well as conduct analysis to help improve the overall operational efficiency of the company.
None
- Assist with administrative tasks within the dispatch office including but not limited to inventory receiving, order-taking, delivery updates, etc.
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Assist with directing the truck drivers’ workflow using two-way radio. Routes all deliveries to meet committed scheduled timeslots, while attempting to minimize delivery expense costs through coordination.
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Ensures truck drivers are in possession of all required paperwork for loads transported to and from the lumberyard, including the shipping copy to be left at the job site.
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Help ensure truck drivers perform daily truck inspections according to DOT regulations, including the completion and filing of necessary paperwork.
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Responsible for invoicing and reconciling backorders
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Assist Drivers navigating to new addresses for new construction sites.
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Assist Dispatcher in directing all load puller and truck driver workflow in support of scheduling commitments communicated from customer to outside/inside salespeople when the Dispatcher is unavailable.
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Develop solid, positive working relationships with sales personnel and customers.
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Fills in for the Yard Foreman or Dispatcher and assumes all required duties in the event of an absence.
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Establishes daily communication with outside/inside salespeople, keeping them advised of any changes in status of their customer’s deliveries.
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Performs other duties as required
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Excellent verbal and written communication skills.
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Strong organizational skills to prepare and assign routes.
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Strong leadership skills to ensure drivers compliance with direction and assignments.
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Basic understanding of geographical area and mapping programs to facilitate efficient routing.
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Proficient with or able to quickly learn dispatch and recordkeeping systems.
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Ability to work at a fast pace and under pressure.
Education
Experience
Licenses and Certifications
High School Diploma or GED
At least one year related
experience.
None
Physical Demands:
Activity
Frequency
Activity
Frequency
Sitting
Frequently
Pushing up to 50 Pounds
at a time
Occasionally
Walking
Frequently
Pulling up to 50 pounds
at a time
Occasionally
Standing
Occasionally
Lifting up to 50 pounds
at a time
Occasionally
Reaching
Occasionally
Squatting
Occasionally
Occasionally
Kneeling
Occasionally
Twisting
Occasionally
Climbing
Occasionally
Bending/stooping
Occasionally
Operating Motor
Vehicle at Work
Occasionally
Not Present – Activity/condition does not exist Occasionally – Activity/condition exists 1/3rd of the time
Frequently – Activity/condition exists 1/3rd to 2/3rds of the time Constantly – Activity/condition exists 2/3rd or more of the time
