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Overview
The Training Coordinator works within the HT&P Technical Training department to coordinate information and actions in support of customer and regulatory qualification/certification and scheduling. This position is vital to the operation of the HT&P Technical Training department.
Key Responsibilities
Primary duties may include, but are not limited to:
- Maintains system and records that include trainer certifications, customer training, and operator qualification (OQ).
- Provides regular updates to regulatory and customer representatives regarding status of technician and trainer qualifications.
- Serves as primary focal point to coordinate activity with certifying agencies such as Veriforce and IS Networld.
- Serves as primary focal point for coordination and scheduling of training events.
- Coordinates the planning and preparation needed to support trainees.
- Manages training records for HT&P Technicians for their progression and promotion.
- Maintains close working relationship with HT&P Technicians and with Service Center management teams.
- Collaborates often with regional leadership in the reporting of qualification and progression status, recommending potential training opportunities.
- Manages department invoices.
- Completes other projects as assigned. This includes special projects as well as process improvement within the department.
Experience
- Minimum 2+ years of related experience.
- Bachelor’s degree is a plus but not required.
Knowledge, Skills, and Abilities
- Strong organizational skills.
- Excellent problem-solving skills.
- Ability to exercise sound judgement.
- Effective communication skills, both written and verbal.
- Must be team player demonstrating attitudes that will help build and maintain a healthy team environment.
- Strong PC skills. Intermediate experience with Microsoft Word and Excel.
