The Risk Management Claims Specialist supports corporate insurance and risk-related activities by managing claims, tracking budgets and forecasts, and contributing to corporate risk initiatives. This individual will coordinate closely with operations, safety, accounting, and third-party administrators (TPAs) to ensure efficient claims handling, risk analysis, and reporting.
Key Duties
- Manage all property and casualty claims (auto, cargo, general liability, spills, accidents) from first report through resolution.
- Act as liaison with TPAs and insurance providers, ensuring timely claim submissions, updates, and settlements.
- Review open claims regularly and provide insight, strategy recommendations, and settlement direction.
- Answer calls on the Safety Accident line and document first reports.
- Prepare weekly claim reserve recaps and monthly financial summaries for operations and accounting teams.
- Assist with insurance audits.
- Support the maintenance of insurance certificates and documentation for internal and external stakeholders.
- Provide data analysis and insights for budgeting, forecasting, and variance reporting.
- Partner with operations and safety to ensure proper claim documentation, root cause analysis, and process improvement.
- Serve as a point of contact for internal teams on insurance and claims-related questions.
- Present claims trends, financial impacts, and reserve movements to risk leadership.
- Assist in preparing risk-related reports and summaries for executive review.
- Responsible for first reports via the Safety Accident Line.
Job Qualifications
- Associate in Claims (AIC) or undergraduate degree preferred.
- Minimum 5 years of experience in Risk Management or Claims Management (preferably within transportation, logistics, or freight).
- Familiarity with Risk/Claims Management Information Systems (RMIS/CMIS).
- Prior experience as an insurance claims or workers' compensation adjuster preferred.
- Familiarity with cargo, auto, workers’ compensation, and general liability insurance.
- Understanding of insurance policy structures, deductibles, and reserving practices.
- Freight or logistics industry background preferred.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Risk Management or Claims Management (: 5 years (Preferred)
Work Location: In person
