Concierge Supervisor Part-Time Weekends Day Shift $24.55
Northeast Security is seeking a Concierge Supervisor for one of our premiere sites in Boston.
Pay Rate: $24.55
Schedule: Saturday-Sunday: 6:00am-2:00pm
**Minimum of 3 years of concierge experience AND Supervisor experience REQUIRED**
Security Concierge Responsibilities include but are not limited to:
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Must keep a professional appearance.
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Must remain on post at all times.
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Monitoring security Concierge personnel to ensure guest services are satisfactory
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Provide general admin support and respond to inquiries and anticipate customers needs.
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Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
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Review and approve all reports, duty logs, etc. submitted by security personnel.
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Ensure timely notification of all serious incidents.
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Basic computer knowledge
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Maintain effective communications with all assigned security personnel.
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Deliver a memorable and pleasant experience to all customers/vendors.
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Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
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Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
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Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
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Assume other duties as required by either Client or Northeast Security, Inc
Security Concierge Skills:
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Excellent customer service skills and service delivery orientation
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Answering phone calls
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Monitoring security Concierge personnel to ensure guest services are satisfactory
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Client Management Skills
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Strong Leadership skills
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Knowledge of supervisory practices, procedures, and security operations
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Ability to provide positive direction and motivate performance.
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Strong attention to detail
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Strong written and verbal communication skills
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Ability to show responsibility and friendliness towards clients and residents.
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Strong professionalism
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Ability to solve conflict/problem solve.
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Maintain the highest ethical and professional standards.
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Must be able to multi-task and self-manage in a dynamic environment.
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Must be knowledgeable of all company policies and procedures.
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Maintain effective relationships with all levels of the company and client organizations
Security Concierge Requirements:
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Customer Service Experience required.
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Receptionist or guest service experience required.
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two to three years of Previous security Concierge and reception experience, or related field/education.
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Neat and professional appearance
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Dependable means of transportation
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Ability to communicate clearly and effectively in English (both written and verbal)
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High School Diploma/GED Equivalent
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Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
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Must be at least 18 years of age.
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