Palm Bay Collision Repair, a top rated local collision repair center has an immediate opening for an Estimator. Must have great customer service skills and CCCone software.
Job Responsibilities:
- Continuous sales and relationship building with insurance companies
- Inspect physical damage of vehicles to determine feasibility of repairs and appropriate replace/repair techniques
- Assist repair facility in achieving scheduling and repair goals through maintaining established productivity standards
- Estimate all drive in appointments
- Complete process review with customer
- Prepare and complete proper paperwork for final customer packet prior to vehicle delivery
- Provide post repair plan communication including all vehicle status updates
- Total loss administration
- Comply with all safety rules, guidelines and standards
- Performs other related duties as assigned for the purpose of ensuring outstanding customer service experience
Requirements:
- Strong negotiating and communication skills for providing client service and maintaining effective working relationships
- Minimum of 3 year experience Automotive Industry and/or minimum 3 year experience as an Auto Physical Damage Estimator or equivalent job experience
- Excellent computer skills including knowledge of software estimating technologies
- Previous experience with insurance company relations, preferre
- Working knowledge of CCCone program
- Working estimating knowledge, including systems
- Strong sales orientation
- Must have a valid driver’s license and be eligible for coverage under company insurance policy
- Ability to effectively communicate with others, verbal and written
- Ability to read and understand instructions, written estimates and work orders
- Organization and multi-tasking skills, good time management and adapts easily to a fast-paced environment
- Personable, friendly demeanor with an outstanding customer service approach with internal and external customers
- Well groomed, professional appearance
- Strong administrative skills
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
