Area Manager for the San Francisco Bay Area
Location: San Francisco Bay Area (Overseeing 2–3 store locations)
lil sweet treat is looking for a driven, experienced retail leader to oversee stores across the San Francisco area. As Area Manager, you'll be the connective tissue between store-level execution and company goals by driving consistency across locations, and making sure every LST store delivers the same joyful, sweet experience our customers love.
Key Responsibilities
- Oversee hiring, training, and scheduling practices across all assigned stores, ensuring each location is fully staffed with a strong, well-trained team and that coverage gaps are proactively resolved.
- Ensure smooth daily operations across all locations, including customer service, inventory management, and store presentation, stepping in directly when a store needs hands-on support.
- Own the P&L for your portfolio of stores: Managing inventory levels, optimizing customer flow, monitoring sales trends, and collaborating with ownership to set and track financial goals at both the individual store and area level.
- Maintain consistent cleanliness, organization, and visual presentation standards across all stores, ensuring compliance with hygiene and safety regulations at every location.
- Set clear KPIs for sales, customer satisfaction, and employee productivity across your stores; regularly track, analyze, and report on performance, identifying trends and coaching managers on how to close gaps.
- Identify and share best practices across stores. When one location solves a problem well, make sure the others benefit from it.
- Travel regularly between assigned locations (San Francisco Bay Area) to provide in-person support, conduct audits, and maintain visibility into day-to-day operations.
Qualifications
- Minimum 3 years of experience managing 2+ retail store locations simultaneously. This is a required qualification for the role.
- Proven track record in retail management within a high-volume, customer-centric environment.
- Excellent communication, organizational, and time management abilities are a must, in order to be able to prioritize across multiple locations without losing sight of details.
- Flexibility to work varied hours, including evenings, weekends, and holidays, with availability to support stores during peak days (Friday–Sunday).
- Reliable transportation required for multi-site travel.
Must obtain ServSafe Certification before store opening (For any newly opened locations in your area). Previous ServSafe certification is a plus.
Benefits
- Performance-based incentives
- Employee discount
- Health insurance
- Paid time off
If you're a driven leader who loves candy, thrives on making multiple teams succeed at once, and wants to help spread the sweetness across San Francisco, we'd love to hear from you. Apply now!
Pay: $70,000.00 - $80,000.00 per year
Work Location: In person