Compunnel Inc boasts over two decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defence, Energy, Retail, Telecom, Manufacturing, and Engineering.
Job Title - Patient Service Coordinator
Type - Contract to Perm
Location - Boston, MA
Shift Hours - Monday to Friday 09:00 - 17:30 40hrs/week
Duties:
- Performs all check-in and check-out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations.
- Maintains confidentiality and privacy, that are consistent with HIPAA guidelines.
- Provides support and information to providers to problem solve and manage complex administrative patient issues.
- Triages and manages complex telephone calls, utilizing courteous customer service skills.
- Maintains confidentiality and privacy, that are consistent with HIPAA guidelines.
- Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection, cash management, encounter form reconcilement, etc.
- Schedules patient appointments and schedules procedures using the Epic systems, Cadence and Epic Clinical programs.
Requirements:
- High school diploma or equivalent
- EPIC
TSHL01
Pay: $22.00 - $26.00 per hour
Experience:
Work Location: In person