Position Summary: Must have general working knowledge patient, medical terminology and excellent communication and computer skills. Responsible for duties related to patient insurance benefits. Provides departmental support as directed by the Office Manager. Verify and obtain patient benefits and communicates with patients.
Job Duties Summary: The Authorization Representative will work under direct supervision of the OfficeManager and will be responsible for the following duties, but not limited to;
* Verify patients benefits for office visits, procedures for both professional and facility services
* Collect any past due balances and up front cost for procedures
* Properly document detailed benefits
* Obtains all HMO referrals in a timely manner
* Contact patients regarding benefits
* Additional duties to be assigned
* Medical records
* Obtain authorizations timely and with a high degree of accuracy. Department goal is to verify 100% of scheduled surgeries at least 2 weeks prior to the date of service and to check for add-ons at least twice daily.
* Maintain patient confidentiality as defined by state, federal and company regulations.
* Maintain cooperative working relationships with all departments and providers
* Must possess excellent time management skills
* Requires excellent written and verbal communication skills in English, Spanish a plus.
* Must be able to multi task and have the ability to work effectively in an independent environment
* Must also have excellent communication and organizational skills.
* Provide excellent customer service by appropriately responding to inquiries from clinic staff, physicians, and/or patients.
Requirements:
* High school diploma or equivalent
* Bilingual a plus
* Minimum of 1 years in medical office setting
Hours are from Monday - Friday 9am to 6pm
Job Type: Full-time
Pay: $31,000.00 - $33,000.00 per year
Shift availability:
Ability to Commute:
- San Antonio, TX 78258 (Required)
Ability to Relocate:
- San Antonio, TX 78258: Relocate before starting work (Required)
Work Location: In person
