Job Summary
The Quality Manager is responsible for the effectiveness and continual improvement of the organization's Quality Management System (QMS), including quality system compliance, customer quality, auditing, corrective actions, supplier quality, and continuous improvement initiatives.
Success in this role is measured by the effectiveness of the Quality Management System, customer satisfaction, audit performance, reduction of quality losses, and the organization's ability to consistently meet customer and regulatory requirements.
The Quality Manager is expected to act as the organization's leader for quality systems and compliance while partnering with process owners and department leaders to drive accountability, continuous improvement, and customer satisfaction.
The Quality Manager owns the effectiveness of the Quality Management System while partnering with process owners throughout the organization to ensure compliance, continual improvement, and achievement of quality objectives. This role is responsible for developing organizational capability in quality systems and fostering a culture where quality and process performance are shared responsibilities across the business.
Primary Responsibilities
Quality Management System Leadership
Quality Compliance, Auditing & Corrective Actions
External Quality
AIAG Core Tool Support
Continuous Improvement
Leadership & Organizational Development
Education
Bachelor's degree in Engineering, Manufacturing, Quality, Industrial Technology, Business, or a related field preferred.
Equivalent combination of education and relevant manufacturing quality experience may be considered.
Required Qualifications
· 7+ years of quality experience in a manufacturing environment.
· Minimum 3 years of quality leadership or supervisory experience.
· Minimum 5 years working within and supporting an IATF 16949 certified QMS.
· Strong knowledge of ISO 9001 and IATF 16949 requirements.
· Experience leading internal, customer, and third-party audits.
· Experience planning, conducting, or managing internal quality system audits.
· Strong understanding of customer-specific requirements and automotive quality expectations.
· Experience with AIAG Core Tools, including PFMEA, Control Plans, Process Flow Diagrams, SPC, MSA, and PPAP.
· Experience with root cause analysis and corrective action systems.
· Lean Manufacturing and continuous improvement experience.
Strong analytical, communication, organizational, and leadership skills.
Preferred Qualifications
· ASQ CQE, CMQ/OE, or similar certification.
· Lean Six Sigma Green Belt or Black Belt.
· Experience with extrusion coating, laminating, converting, plastics processing, or related manufacturing processes.
· Experience with supplier quality management.
· Experience utilizing Minitab or similar statistical analysis software.
Experience in food manufacturing, food packaging, GFSI, BRC, SQF, or related food safety systems.
Key Competencies
- Leadership and accountability.
- Ability to hold standards while building positive working relationships.
- Strong attention to detail and process discipline.
- Data-driven decision making.
- Effective problem solving and critical thinking.
- Ability to influence and drive change across departments.
- Customer-focused mindset.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Commitment to continuous learning and professional development.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
