Job Summary
We are seeking an experienced International Operations Manager for a direct hire opportunity in Long Beach, CA. This role is ideal for a logistics professional with strong international freight forwarding experience across air, ocean, FCL, LCL, import, export, and drayage operations.
The International Operations Manager will lead day-to-day freight operations, support operations staff, manage customer and vendor relationships, and ensure shipments move efficiently from booking through final delivery. This is a strong opportunity for a hands-on leader who enjoys solving operational challenges, improving processes, and working in a fast-paced import-export environment.
Candidates can expect a team-oriented logistics setting with supportive leadership, opportunities to guide and develop staff, and the ability to make a direct impact on service quality, customer satisfaction, and operational efficiency.
Key Responsibilities
- Manage daily international freight operations, including air, ocean, FCL, LCL, import/export, drayage, warehousing, and transloading activities.
- Oversee shipment coordination from booking through final delivery, ensuring timely execution, accurate documentation, and proactive issue resolution.
- Lead, train, and support operations staff while providing direction, performance oversight, and operational guidance.
- Coordinate with steamship lines, airlines, trucking companies, warehouses, customs brokers, overseas partners, and other service providers.
- Monitor shipment status, operational costs, service performance, and key performance indicators to identify improvements and maintain quality standards.
- Resolve customer service issues and operational challenges professionally while supporting compliance with import/export regulations and company procedures.
Compensation and Benefits
- Salary range: $100,000 to $130,000 per year.
- Direct hire opportunity.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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