To be considered:
- Account Manager (min 1 year experience)
- Inside Sales (min 1 year experience)
- Customer Service (min 1 year experience)
Job Summary
Join our State Farm Agency located in Kendall-Miami or West Dade -Miami, FL. We are seeking a qualified professionals to join our winning team for the role of Account Associate to help manage customer service and sales opportunities at the agency.
Responsibilities
- Full-Time hours of work Monday-Friday 9am-4:30pm, NO Weekends, No Nights
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based sales approach to educate customers about insurance and banking options.
As an Account Associate, you will receive...
- Hourly pay $17.50-$22.50 plus monthly bonus programs as goals are achieved
- Health benefits
- Vacation benefits
- Paid holidays
- 401 k retirement matching program
- Insurance: Auto, Home, Financial Services, Life and Health training provided
- Must be willing to obtain State of Florida licenses. We will provide training.
- Full-Time hours of work Monday-Friday 9am-4:30pm, NO Weekends, No Nights
Compensation: Potential to make over $75,000+ per year. This includes hourly pay and production based Monthly Bonus Program and additional Benefits. No caps on Bonus earned!
Job Requirements:
- Bilingual proficiency in English and Spanish is required to effectively communicate with a diverse client base.
- Minimum required 1+ years of recent SALES experience.
- Previous experience in insurance, financial services, or banking is a strong plus but not mandatory.
- Demonstrated success in customer service, outside sales, or telemarketing roles is highly desirable.
- Proven ability to generate leads and close sales through strong telemarketing skills.
- Consistently meets or exceeds sales targets, with performance-based bonuses awarded for achieving quotas.
- Exceptional communication skills, including written, verbal, and active listening abilities.
- Strong negotiation skills with a persuasive approach to securing client commitment.
- Analytical mindset to assess customer needs and recommend the most suitable solutions.
- Ability to work both independently and collaboratively as part of a team.
- Maintains a high standard of professionalism and integrity when handling client information and interactions.
Call today to schedule your interview as soon as possible. Monday-Friday from 9am-4pm. 305-677-1414 ext1 and then ext1 ask for Carlos. 305-385-6696 ext1 then ext1 again ask for Jasmine.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Customer service: 1 year (Required)
- Inside sales: 1 year (Required)
- Account management: 1 year (Required)
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- Insurance Producer License (Preferred)
Location:
- Miami, FL 33186 (Preferred)
Work Location: In person