Security Guards shall be responsible for observing and reporting any suspicious activity, providing safety and protection to our employees and customers at our cannabis retail storefront. Remains up to date on all cannabis regulations to ensure compliance within the dispensary. Also, will require community work with volunteer agencies and will be paid for these functions.
The essential functions include, but are not limited to the following:
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Observe and report suspicious activity, identify subjects and provide detailed physical descriptors of any customer who may appear to show signs of suspicious behavior. Ability to provide details of any/all incidents that occur through incident reporting documentation.
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Maintain complete knowledge of all security operations, policies and procedures
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Comply with all Security policies and procedures that pertain to the property
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Conduct detailed sweeps of the building including the surrounding property, neighboring businesses and parking lots, while practicing rigorous attention to detail.
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Secure the store at opening and closing times including escorting staff to and from their vehicles to ensure their safety. Provide support for the opening and closing procedures and maintain a clean and hygienic floor.
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Communicate and liaise with law enforcement, fire departments and other first responder personnel.
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Establish and maintain working relationships and provide assistance as requested to managers, supervisors and employees on an ongoing basis to enhance the security and safety of all employees, contractors, etc.
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Remain alert and aware of all situations going on in the parking lot, the surrounding property, in front of the store and throughout the interior of the building at all times.
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Monitor property access and public access to the building using a closed-circuit television camera system in addition to visual surveillance while on foot patrol around the property.
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Engage all customers entering and exiting the store with a friendly greeting, treating each with respect, while providing a safe environment and shopping experience.
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Working knowledge of security operations and safety practices, state and local laws and regulations.
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Other duties as may be required as requested by management.
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Perform community work with volunteer agencies
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Assists in monitoring and maintaining current inventory levels, at least 20% of time at work
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Participates in physical counts of inventory and investigation of errors/problems
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Must be at least 21 years of age
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High school diploma or GED preferred
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Successfully complete a required “Live Scan” and a Fair Credit Reporting Act (FCRA) compliant background check
- Possess a valid Bureau of Security and Investigative Services (BSIS) Security Guard Card.
- Two plus years of prior experience in the security field and customer service; experience in communicating effectively and professionally with all customers.
- Previous experience in the cannabis industry is highly recommended, but not required
- Self-starter who takes initiative and displays strong problem-solving skills
- Has excellent organizational skills and can maintain a positive, professional attitude in a fast-paced and changing work environment
- Consistently demonstrate integrity and honesty, reliability and dependability
- Available to work varies hours/days, including late nights, weekends, holidays, and/or events
- Ability to diffuse high-intensity situations with diligence, professionalism, and respect.
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and/or G-Suite Applications (Google Docs, Google Sheets, Google Calendar), Adobe Acrobat, etc.
- Ability to draft security incident reports in a clear and concise manner with careful attention to detail.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. Employees must be able to work an eight-hour shift with a combination of sitting, walking and standing. The employee must occasionally lift and/or move up to 50 pounds. The employee must occasionally be able to pull/push carts 100-200 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate and consistent.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
