Job Title: Sales Floor Lead (Keyholder)
Location: Mooresville ReStore - 121 Norman Station Blvd. (Habitat for Humanity ReStore – Charlotte Region)
Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week
Schedule: Includes weekends, evenings, and some holidays
About Us
At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community.
Position Summary
We’re looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store.
Key Responsibilities
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Lead daily department operations to support overall store sales goals.
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Provide exceptional customer and donor service.
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Ensure merchandise and donations are handled safely and efficiently.
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Operate POS system and handle cash transactions as needed.
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Support receiving of donated goods at the dock as needed.
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Supervise volunteers and maintain a safe, clean, and welcoming environment.
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Open and close the store independently and complete all end-of-day paperwork.
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Represent Habitat with professionalism and positivity.
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Ensure compliance with all ReStore and Habitat policies and procedures.
Qualifications
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Prior experience operating a POS system.
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1+ year of customer service and supervisory or leadership experience preferred.
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Retail or warehouse experience is a plus.
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Must have dependable transportation and ability to work a flexible schedule.
Skills and Abilities
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Strong verbal and written communication.
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Basic computer and math proficiency.
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Ability to lead and motivate team members and volunteers.
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Professional, respectful, and team-oriented attitude.
Physical Requirements
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Ability to stand for long periods and move throughout the store.
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Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance.
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Willingness to work indoors and outdoors in various weather conditions.
Benefits
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Competitive hourly rate - $18.50
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Paid time off
- Retirement savings plan
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Mission-driven, inclusive work culture
Join us and help build strength, stability, and self-reliance through shelter.
Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
