Job Overview:
The Care Manager acts as the sole communicator between member and Plan. Responsibilities include reviewing of person-centered service plan with member/members family and coordination of covered and non-covered benefits. Care Manager is responsible for monthly contact and follow up with the members. Home visits conducted as necessary.
Essential Responsibilities:
- Monthly communication with members
- Facilitates communication between patient, health care provider, and community.
- Follow up and respond to identified items requiring attention
- Communication and coordination of member care with members and family members as well as vendor agencies
- Timely and thorough documentation in members’ charts
- Participates in weekly team meetings
- Member home and Adult Home visits as necessary
- Other duties as identified as a necessary part of employee’s role
Specific Knowledge, Skills, and Abilities:
- Knowledge of member assessment procedure.
- Knowledge of clinical review procedures.
- Demonstrates ability to effectively communicate information with members of all ages and socioeconomic levels.
- Ability to read and interpret documents. Ability to speak effectively with members and employees of the agency.
Required Education, Experience, and Licenses: Signature
- The appropriate background in health care and/or long term care.
- NY RN license (unrestricted).
- Hybrid schedule (3 days in the field, 2 days remote).
