Part-Time Front Desk Agent
The Best Western Alpenglo Lodge is seeking a reliable, friendly, and customer-focused Front Desk Agent to join our team.
Schedule:
- Sunday: Morning shift
- Monday: Morning shift
- Wednesday: Evening shift
- On-call for Friday and Saturday afternoon/evening shifts during peak occupancy, holidays, and special events.
This position is ideal for someone looking for a consistent part-time schedule with opportunities for additional hours.
Responsibilities:
- Greet and check in/check out hotel guests
- Answer phones and assist with reservations
- Process payments and balance transactions
- Respond to guest requests and resolve concerns professionally
- Maintain a clean, organized front desk
- Work with housekeeping and maintenance to ensure an excellent guest experience
Qualifications:
- Strong customer service and communication skills
- Dependable with excellent attendance
- Comfortable using computers and learning new software
- Ability to multitask in a fast-paced environment
- Hotel experience is a plus, but not required—we will train the right candidate.
What We're Looking For:
We're looking for someone who enjoys working with people, takes pride in providing outstanding customer service, and is willing to step in when the hotel is busy. Flexibility and reliability are essential.
Pay is based on experience.
Pay: $18.75 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- customer service: 1 year (Preferred)
Ability to Commute:
- Winter Park, CO 80482 (Preferred)
Work Location: In person
