Position Summary
Provides administrative and operational support for employee relations, compliance, and leave administration activities. This position plays a key role in maintaining accurate employee records, coordinating workplace investigations, administering leaves of absence, responding to unemployment claims, and ensuring compliance with company policies and applicable employment laws. Serves as a trusted resource for employees and managers while maintaining confidentiality and professionalism in all interactions. Must be proficient in English and Spanish.
Essential Duties and Responsibilities
Employee Relations
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Assist with employee relations investigations, including scheduling interviews, gathering documentation, preparing investigation files, and maintaining confidential records.
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Document employee conversations, coaching sessions, disciplinary actions, and investigation outcomes.
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Track employee relations cases and ensure timely follow-up on action items.
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Coordinate witness interviews and maintain investigation timelines.
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Assist with preparing written communications related to corrective actions, policy violations, and employee concerns.
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Support HR leadership in resolving workplace issues while maintaining confidentiality.
Employee Records Administration
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Maintain accurate and complete employee personnel files in accordance with company policy and legal requirements.
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Process employee status changes including promotions, transfers, compensation changes, and terminations.
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Ensure all required employment documentation is completed and properly filed.
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Maintain electronic HRIS records and audit files for accuracy and completeness.
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Respond to requests for employment verification and personnel records.
Leave Administration
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Coordinate administration of all employee leaves, including FMLA, NJFLA, paid family leave, military leave, ADA accommodations, personal leaves, and other applicable leave programs.
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Communicate leave rights and responsibilities to employees and managers.
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Track leave balances, certifications, return-to-work dates, and required documentation.
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Coordinate with payroll, benefits, and third-party administrators to ensure accurate leave processing.
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Monitor compliance with federal, state, and company leave policies.
Unemployment Claims Administration
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Respond to unemployment insurance claims and requests for separation information.
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Gather supporting documentation and coordinate with managers regarding claim details.
Compliance & HR Administration
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Assist with policy administration and employee acknowledgments.
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Support internal and external audits by preparing HR documentation.
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Maintain confidentiality of sensitive employee information.
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Assist with HR reporting, metrics, and compliance tracking.
Additional Responsibilities
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Provide excellent customer service to employees and managers regarding HR policies and procedures.
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Assist with onboarding and offboarding activities as needed.
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Support special HR projects and continuous improvement initiatives.
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Perform other duties as assigned.
Qualifications
Education
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Associate's degree in Human Resources, Business Administration, or a related field required.
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Bachelor's degree preferred.
Experience
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2–4 years of Human Resources experience, preferably in employee relations, leave administration, or HR operations.
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Experience in a manufacturing environment preferred.
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Experience administering FMLA, ADA, and state leave programs preferred.
Knowledge, Skills, and Abilities
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Working knowledge of federal and state employment laws, including FMLA, ADA, FLSA, and applicable state leave laws.
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Strong organizational skills with exceptional attention to detail.
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Ability to maintain strict confidentiality and exercise sound judgment.
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Excellent written and verbal communication skills.
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Strong interpersonal and conflict resolution skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Proficiency with Microsoft Office and HRIS systems.
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Ability to work independently while collaborating effectively with managers and HR team members.
Physical Requirements
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Ability to sit, stand, and walk throughout manufacturing and office environments.
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Ability to occasionally lift up to 20 pounds.
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Ability to travel occasionally between company locations, as needed.
Success Measures
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Employee records are maintained accurately and are audit-ready.
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Investigations are documented thoroughly and completed in a timely manner.
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Leave requests are administered accurately and in compliance with applicable laws.
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Unemployment claims are submitted accurately and within required deadlines.
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Managers and employees receive responsive, professional HR support.
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Confidential information is handled appropriately at all times.
