Automotive Sales Professional
Subaru Superstore of Chandler
ABOUT RACCAR AUTOMOTIVE
At RACCAR Automotive, we are committed to creating an exceptional experience for both our customers and our employees. Our team members play an important role in the success of our dealerships by providing quality service, demonstrating professionalism, and working together to support our customers and one another.
Working with RACCAR Automotive means being part of a team that values integrity, accountability, teamwork, customer service, safety, and continuous improvement. We encourage employees to take pride in their work, communicate openly, support their teammates, and look for opportunities to grow professionally.
POSITION SUMMARY
Subaru Superstore of Chandler is seeking a motivated, customer-focused Automotive Sales Professional to join our Sales team. This position is ideal for an energetic professional who enjoys building relationships, delivering an exceptional customer experience, and helping customers find the right vehicle for their needs.
As an Automotive Sales Professional, you will guide customers through the entire vehicle purchasing process while representing the Volvo brand with professionalism, integrity, and outstanding service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet customers in a professional, friendly, and welcoming manner.
- Identify customer needs, preferences, and budget to recommend appropriate vehicles.
- Maintain thorough knowledge of new and pre-owned vehicle inventory, features, technology, and available options.
- Conduct professional vehicle presentations, demonstrations, and test drives.
- Guide customers through the vehicle selection and purchasing process.
- Explain vehicle features and technology during the sales and delivery process.
- Work closely with Sales Management and Finance to ensure an efficient customer experience.
- Follow up with prospective customers through phone, email, text, and other approved communication methods.
- Maintain relationships with existing customers to encourage repeat and referral business.
- Maintain accurate customer information and sales activity within dealership systems.
- Stay informed regarding current manufacturer programs, incentives, and promotions.
- Meet or exceed established individual and dealership sales goals.
- Participate in dealership training, sales meetings, and manufacturer training programs.
- Maintain a professional appearance and represent Volvo Cars Gilbert in a positive manner.
- Assist with maintaining vehicle displays and ensuring inventory is properly presented.
- May work indoors or outdoors and be exposed to vehicle traffic, varying temperatures, noise, and typical automotive workplace conditions.
- Perform other job-related duties as assigned by management.
QUALIFICATIONS
- Previous automotive sales experience preferred but not required.
- Previous sales, hospitality, retail, or customer service experience is a plus.
- Strong communication, interpersonal, and relationship-building skills.
- Professional and customer-focused attitude.
- Ability to work in a fast-paced, team-oriented environment.
- Self-motivated with the ability to meet established sales goals.
- Comfortable learning vehicle technology and explaining features to customers.
- Basic computer and CRM skills.
- Valid driver's license and acceptable driving record required.
- Must meet company insurance requirements.
BENEFITS
- Dental, vision, life, short-term disability, and long-term disability insurance.
- 401(k) with company match.
- Paid Time Off (PTO) and paid holidays.
EQUAL EMPLOYMENT OPPORTUNITY
RACCAR Automotive is an Equal Opportunity Employer. Employment decisions are made in accordance with applicable federal, state, and local laws.
This job description describes the general duties and responsibilities of the Automotive Service Technician position and is not intended to be an exhaustive list. Duties may be modified based on dealership and business needs.
