Job Title: Front Office Assistant
Location: MedLink Gainesville
Job Type: Full-Time
About Us: MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our location, we serve a diverse population with a focus on accessible, compassionate family medicine.
Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.
Key Responsibilities:
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Greet patients warmly and professionally upon arrival
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Manage check-in and check-out processes
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Schedule and confirm patient appointments
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Verify insurance coverage and update patient records
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Collect co-pays and outstanding balances
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Answer multi-line phone system and route calls appropriately
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Maintain patient confidentiality and adhere to HIPAA regulations
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Support clinic operations by collaborating with providers and clinical staff
Qualifications:
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High school diploma or equivalent required
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Previous experience in a medical front office or customer service role preferred
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Familiarity with electronic medical records (eClinicalWorks experience is a plus)
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Strong communication, organizational, and multitasking skills
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Ability to work well under pressure in a fast-paced environment
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Bilingual (English/Spanish) is required
Why Join MedLink GA?
Competitive salary & benefits package
Supportive and team-oriented work environment
Opportunities for career growth
Meaningful work serving the local community
Join us at MedLink GA and make a difference in patient care!
Competitive salary & benefits package
Supportive and team-oriented work environment
Opportunities for career growth
Meaningful work serving the local community
-
Join us at MedLink GA and make a difference in patient care!
