Where culture meets cannabis.
Brooklyn Bourne is hiring adaptable, motivated individuals ready to wear multiple hats in New York’s legal cannabis industry. Our ideal team member thrives in a fast-paced environment, enjoys connecting with customers, and is willing to support delivery and inventory operations when needed.
If you love all things Brooklyn and have a genuine passion for cannabis, this is your chance to grow with a brand that represents the heart of the city. Cannabis experience is a plus but not required. We are happy to train the right candidate with strong customer service skills and a positive attitude.
This is a hybrid position that combines retail, delivery support, and inventory operations. Team members are scheduled and rotated between these responsibilities based on business needs. As part of the Brooklyn Bourne team, employees may assist customers in-store or support back-of-house tasks that keep the dispensary running smoothly.
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Engage with customers in person and over the phone, offering knowledgeable product recommendations.
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Provide exceptional service before, during, and after each sale.
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Verify customer IDs, process payments accurately, and maintain security compliance.
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Uphold store cleanliness and organization, including displays and merchandising.
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Handle customer inquiries or complaints professionally and efficiently.
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Assist with receiving, unpacking, and inspecting shipments for quality and OCM compliance.
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Accurately label, log, and organize products using Dutchie.
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Conduct weekly audits, ensuring stock accuracy and preventing discrepancies.
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Maintain digital and physical inventory records, updating menus and displays as needed.
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Support compliance by following proper labeling, packaging, and disposal procedures.
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Analyze inventory reports to identify sales trends and restock needs.
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Keep storage areas organized and products properly rotated for freshness.
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Notify the Inventory Manager when stock levels are low or products are nearing expiration.
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Break down and dispose of packaging materials per store procedures.
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Assist with preparing and packaging additional delivery orders and, when necessary, accompany staff on local deliveries.
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21+ years of age and legally authorized to work in cannabis retail in New York.
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Strong communication and customer service skills.
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MUST have weekend availability.
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Experience handling cash and using POS systems (Dutchie preferred).
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Strong organizational and multitasking skills.
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Knowledge of cannabis products and regulations is a plus.
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High school diploma or equivalent.
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Reliable, team-oriented, and willing to adapt to multiple roles as needed.
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Growth opportunities across multiple areas of the cannabis industry.
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A collaborative, supportive, and culture-driven team.
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Competitive compensation.
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Educational product samples and ongoing training.
