Bilingual Patient Care Coordinator

Eyecare Associates of Nampa (Vision Source)
Nampa, ID

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Job Details

Full-time
$18 - $20 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Spanish
Customer communication
English

Full Job Description

Job Description

Community Eyecare Clinic of Eyecare Associates is seeking a full-time bilingual (Spanish/English) Patient Care Coordinator to join our Community Eyecare Clinic. This is a dynamic, hands-on position that combines front desk responsibilities with clinical support and optical assistance.
Previous optometry or medical office experience is preferred but not required. We are happy to train the right candidate who is motivated, compassionate, and eager to learn.

We offer a supportive, team-oriented environment along with an excellent benefits package, including:

Medical Insurance
Dental Insurance
Paid Time Off (PTO)
Paid Holidays
401(k)
Continuing Education Opportunities
No Weekends
Starting Pay: $18.00/hour (DOE)

Required Schedule

Monday–Thursday: 8:30 AM – 5:30 PM
Friday: 8:00 AM – 3:30 PM

Responsibilities

Welcome patients and provide outstanding customer service
Schedule appointments and confirm upcoming visits
Verify Medicaid insurance eligibility
Prepare patient charts prior to appointments
Assist doctors with patient workups and clinical testing
Help maintain an efficient patient flow throughout the clinic
Maintain referrals and patient recall systems
Assist patients in selecting eyewear
Enter eyeglass orders accurately
Dispense, adjust, and repair eyewear
Educate patients on proper contact lens insertion, removal, and care
Cross-train and assist in multiple departments as needed

Skills & Qualifications

Bilingual in Spanish and English (Required)
High School Diploma or GED
Previous experience in a medical office, optometry, or customer service environment is preferred
Comfortable learning new technology and computer systems
Strong typing and computer skills
Excellent verbal and written communication skills (both English and Spanish)
Organized, dependable, and detail-oriented
Ability to multitask and adapt in a fast-paced environment
Positive attitude with a strong work ethic
Ability to work both independently and collaboratively as part of a team
Professional appearance and friendly personality
Reliable attendance and punctuality

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Job Description

Responsibilities

Skills & Qualifications

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